Common Myths About Collision Repair

MYTH: Insurance requires more than one (1) estimate.

FACT: CT law requires you to get only one (1) estimate or appraisal.


MYTH: Insurance company tells you where need to go for repairs.

FACT: It is against CT State Law for insurance companies to say or do this.


MYTH: You must go to a shop that belongs to the insurance company repair

network, for them to pay for repairs.

FACT: This is simply not true. You should in fact be cautious of shops that

belong to a network, as they have made concessions to the insurance

company. If they are willing to do this, will they make concessions in the repairs to your vehicle?



MYTH: By going to the shop of your choice it will take longer or cost you

more to complete repairs.

FACT: At Hansen Auto Body we take only as much time as is necessary to

repair your vehicle correctly the first time. Your only cost will be

your deductible, no matter how much the total repairs cost


MYTH: All shops do the same work.

FACT: Nothing could be farther from the truth. We at Hansen Auto Body

are trained professionals, whose reputation is at stake on every job.

Quality is our # 1 concern.


MYTH: The shop can save your deductible.

FACT: It is against the law as your deductible is the first amount applied to

the repairs. Would you ask your doctor to save your co pay?


MYTH: If you file a claim your premium will go up.

FACT: Your premium may rise, but nowhere close to the amount of the

decrease in value to your vehicle by not repairing, on resale.

Why have insurance if you are not going to use it when needed?

Business Hours

Monday- Friday


Saturday and after office hours repairs by appointment 

Schedule an Appointment

Hansen Auto Body

1788 Barnum Ave

Stratford, CT 06614


Phone: 203-380-0200

Fax: 203-375-5987



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